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Delivery Partners

Who we are

FirstStep.ai Limited is a global AI software company headquartered in Mauritius. Established in 2020, we have grown into a 40-50 person team dedicated to transforming industries with AI.

Our core pillars - Integrity, Excellence, and Innovation - drive us to optimise processes, enhance performance, and elevate quality through cutting-edge AI solutions.

Our regional offices:

  • Head Office: Mauritius
  • Sales Office: Europe (London)
  • Sales Office: Africa (South Africa & Namibia)
  • Sales Office: Australia (Perth)

Full Crate Inspector

What we offer

We offer AI-powered industrial software solutions for visual, time series, and event data analysis. Our solutions enhance production, monitoring, safety, and operations. Our clients span industries across Australia, Europe and Africa.

By leveraging cutting-edge AI, we improve accuracy, speed, and quality control. This is demonstrated by a 50% increase in operational efficiency for clients like Anheuser-Busch.

Our Solutions

We provide AI-powered industrial solutions that enhance production, monitoring, safety, and operations. Each solution is designed to optimise efficiency, reduce downtime, and improve decision-making through real-time insights and automation.

  • Production Intelligence – AI-driven quality control and automated inspection.
  • Monitoring Intelligence – Predictive maintenance to prevent equipment failures.
  • Safety Intelligence – AI-enhanced surveillance for workplace and environmental safety.
  • Operations Intelligence – Tools for seamless shift handovers and operator support.

Full Crate Inspector

Our Products

Our advanced AI-powered products bring each solution to life, ensuring precision, reliability, and scalability in industrial environments.

  • Full Crate Inspector (FCI) – High-speed AI crate inspection for bottling operations.
  • Closed-loop Rejection – Automated, real-time product rejection system.
  • Condition Monitoring – Predictive maintenance system to prevent equipment failures.
  • Anomaly Detection – AI-driven fault detection for proactive maintenance.
  • Early Fire Detection – Real-time fire monitoring and alert system.
  • Vehicle & Personnel Monitoring – AI-enhanced safety and compliance monitoring.
  • Shift Handover – Digital reporting for seamless shift transitions.
  • Operator Logbook – Event tracking and audit-ready documentation.
  • AI Operator Assistant – AI-powered interactive training and support tool.

Full Crate Inspector

The Role of the Delivery Partner

We partner with locally-based technical teams to deliver our AI-powered solutions in their region. Delivery Partners play a crucial role in:

  • Sales – Identifying client needs and recommending suitable AI solutions.
  • Installation – Deploying and integrating AI-powered software and hardware on-premise.
  • Training – Equipping teams with the skills to operate and maintain the technology.
  • Support – Providing ongoing technical assistance and system optimisation.

By partnering with us, Delivery Partners gain access to cutting-edge industrial AI solutions, expanding their service offerings and creating new business opportunities.